Getting Started

How do I cancel my subscription?
You can cancel your subscription at any time by logging on to your account at the SeatSpy.com site and then going to the Account -> Subscription Details ...
Wed, 11 Mar, 2026 at 12:09 PM
How do I cancel reward seat notifications/alerts?
If you want to cancel an alert that you have set up so that it no longer sends you notifications, you can do this from the Alerts Summary page. Go to th...
Mon, 26 Jan, 2026 at 11:52 AM
Are We Missing A Route?
SeatSpy can report on availability for Direct Routes for the airlines it covers. We do not track routes that have connections or where an airline uses a par...
Mon, 26 Jan, 2026 at 12:09 PM
When do you send alert notifications?
If you have set up an alert, we will send you an alert notification whenever new reward seat availability reaches or exceeds the number of seats that you ar...
Mon, 26 Jan, 2026 at 2:20 AM
How do I search for reward seats?
There are two ways to search for reward seat availability. If you know where you want to go us our main reward availability search. If you want inspir...
Mon, 26 Jan, 2026 at 11:22 AM
How do I see my reward seat alerts?
You can see a list of all the Reward Seat alerts that you have created by choosing the Alerts option in the menu at the top of every page This will ta...
Mon, 26 Jan, 2026 at 11:53 AM
How do I change my payment card details?
You can change the payment card that you use to pay for your subscription by choosing the Account option from the menu at the top of every page on SeatSpy. ...
Mon, 26 Jan, 2026 at 11:42 AM
I'm a registered subscriber but it keeps telling me I've reached my search limit
As a registered subscriber your searches are not limited as long as you are definitely logged in. If you are told that you have reached your search limit, o...
Mon, 26 Jan, 2026 at 11:45 AM
How to change your email address
You can change your email address by logging on to your SeatSpy account and choosing the Account option from the menu at the top of every SeatSpy page. Then...
Mon, 26 Jan, 2026 at 11:57 AM
How to change your password
You can change your password by logging on to your SeatSpy account and choosing the Account option from the menu at the top of every SeatSpy page. Then choo...
Mon, 26 Jan, 2026 at 11:57 AM