Getting Started

How do I see my alerts
You can see a list of all of the route alerts that you have set up by clicking on the Bell Icon at the top right of every page on the SeatSpy.com site. ...
Thu, 5 Jan, 2023 at 9:03 PM
How do I change my payment card details?
You can change the payment card that you use to pay for your subscription from the Account Details -> My Subscription page at https://www.seatspy.com/us...
Wed, 14 Dec, 2022 at 8:47 PM
The BA Points shown on SeatSpy do not match the points on the BA site
If we look at a screen grab of the BA site points, you can see that there is a link to show More Pricing Options: BA allow customers to use their A...
Thu, 5 Jan, 2023 at 9:12 PM
I'm a registered subscriber but it keeps telling me I've reached my search limit
  As a registered subscriber your searches are not limited as long as you are definitely logged in. If you are told that you have reached your search limit...
Wed, 14 Dec, 2022 at 8:33 PM
How do I search for reward seats
The main function of the SeatSpy site is to show the available reward seats for the route you search for. SeatSpy will show you all of the reward seats avai...
Sat, 28 Jan, 2023 at 3:44 PM
How do I cancel reward seat notifications/alerts
If you want to cancel an alert that you have set up so that it no longer sends you notifications, you can do this from the My Alerts Summary page. Go to...
Sat, 28 Jan, 2023 at 3:38 PM
Are we missing a route?
SeatSpy can report on availability for Direct Routes for the airlines it covers. We do not track routes that have connections or where an airline uses a par...
Wed, 14 Dec, 2022 at 10:32 PM
How to change your email address
You can change your email address by logging on to the SeatSpy site and choosing the Change Email optin that is on the menu under the User icon at the top r...
Thu, 5 Jan, 2023 at 2:02 PM
Can I select specific airports for cities like London and New York
For some multiple city airports like London and New York we only receive flight data for the group of airports in that city. This is like the BA Reward ...
Tue, 10 Jan, 2023 at 12:30 AM
How to change your password
You can change your password by clicking on the Account icon at the top right of the page and then choosing the Change Password option.
Tue, 10 Jan, 2023 at 9:41 AM